To minimize the risk of imvu scaning our accounts orders are sent within 24 hours since they have been placed. During holidays and weekends orders can take up to 48 hours to be processed and delivered to your imvu account that you provided.

Note: Make sure you provide the correct account name when you make an order on our website. If you provide the wrong account name and your order happens to be delivered to the wrong account we are not responsible for this issue and you will need to order again. We keep detailed records of all the orders and deliveries. Also make sure your account is set to receive messages from everyone. If it is set to friends only then we won’t be able to deliver your products.